Which protocol should security guards follow when observing illegal activity?

When observing illegal activity, the protocol for security guards emphasizes the importance of immediate communication and reporting to their supervisor and law enforcement. This approach is correct because it prioritizes safety and ensures that trained professionals handle the situation appropriately. Security guards are not law enforcement officers; therefore, their primary role is to observe, report, and react under the guidance of their training and the protocols of their organization.

By reporting the incident promptly to supervisors and law enforcement, security guards help ensure that the situation can be assessed and addressed by those with the authority and resources to manage it effectively. This action can also lead to quicker intervention, potentially preventing further illegal activities or harm to individuals.

On the contrary, attempting to capture video evidence independently or handling the situation personally may jeopardize the safety of the guard and others, as well as compromise potential evidence. Similarly, restricting access without proper notification could create confusion and escalate tensions without addressing the root issue. Therefore, immediate reporting is the most responsible and effective protocol to follow during such incidents.