How should a security guard respond to a crime in progress?

A security guard should notify law enforcement and avoid confrontation unless necessary because this approach prioritizes safety and effective communication. Engaging directly with a suspect can escalate the situation, potentially leading to violence or injury for the guard, bystanders, or the suspect themselves. By contacting the police, the guard ensures that trained professionals handle the situation effectively. This response also allows the guard to observe and document critical details about the crime, which can be invaluable for law enforcement upon their arrival.

In scenarios where confrontation is unavoidable, the guard is trained to maintain a level of situational awareness and use de-escalation techniques to minimize risks. Keeping a safe distance from the incident protects everyone involved while still allowing the guard to provide accurate reports of what is occurring. This method promotes maintaining the safety of all individuals in the vicinity and contributes to a coordinated response to criminal activity.